Store Policy
PRODUCT USE & REPSONSIBILITY
By placing an order, you agree to the following:
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You’ve read the product description and understand what’s included.
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Adult supervision is required during all activities.
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The contents of each box are designed for children aged 1–4 and are not suitable for children under 1 due to small parts.
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All sales are final unless the item is damaged or incorrect upon arrival.
CUSTOMER CARE
We're here to help! Whether you have a question about your order, an activity, or just want to share feedback, we’d love to hear from you.
Email us at hello@sproutboxes.com and we’ll get back to you within 1–2 business days.
PRIVACY & SAFETY
Your privacy matters to us. Any personal information you provide during checkout (like your name, address, or payment details) is kept secure and confidential.
We will never share your information with third parties, and we use encrypted payment systems to ensure your data is protected.
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We also take the safety of your children seriously. All activities are designed with age-appropriate materials and include safety tips to ensure a fun and safe playtime.
WHOLESALE INQUIRIES
Interested in stocking Sprout Boxes or ordering in bulk for an organization, school, or event?
We’d love to chat! Please email us at hello@sproutboxes.com with your request and we’ll be in touch with more information.
PAYMENT METHODS
We accept the following secure payment options:
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Credit/Debit Card (Visa, Mastercard)
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Apple Pay (when available on your device)
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STC Pay
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Bank Transfer (Instructions will be provided at checkout)
Your payment details are encrypted and secure. If you have any issues during checkout, feel free to reach out to us.