FAQ

Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

SproutBox is a Saudi-based, bilingual activity box brand designed to make play simple, meaningful, and screen-free for young children. Each box includes thoughtfully curated activities that support early learning, creativity, and development with all materials included.

At the moment, SproutBox boxes are available as one-off purchases, allowing families to choose what works best for them.

We are actively working on subscription options for the future, designed to offer even more value, convenience, and flexibility for families. If and when subscriptions become available, we’ll share details with our community first.

SproutBox is designed for children from birth to 8 years old, with activities tailored to their developmental stage:

• BabySprouts (0–2 years) for babies discovering the world through their senses

• LittleSprouts (2–5 years) for toddlers and preschoolers learning through play

• Big Sprouts (5–8 years) for big kids ready to create, experiment, and explore

Perfect for parents, nannies, or grandparents - no teaching experience required.

Each of our boxes show which age the activities are designed for - but if you're unsure, please ask!

While our activities are thoughtfully designed to encourage learning, creativity, and development, we do not guarantee specific educational or developmental results.

All SproutBox activities must be used under the supervision of a responsible adult. 

SproutBox activities are designed with age-appropriateness and safety in mind. However:

• Some items may pose a choking risk for children under 3

• Adult supervision is required at all times

• Caregivers are responsible for assessing allergies or sensitivities

Full safety guidance is included in our Terms & Conditions.

Nope! Everything you need is either provided in the box or super easy to find at home. We’ve designed the activities to be simple, accessible, and stress-free - so you’re never scrambling for supplies. 

We currently deliver across Saudi Arabia (KSA only). At this time, we do not offer international shipping.

• In-stock boxes: Usually delivered within 1–3 business days from the date of dispatch. Delivery timelines may vary depending on location and courier conditions.

• Pre-orders or limited-run boxes: Some boxes are made or assembled in limited batches and may take up to 2–3 weeks to fulfil. Estimated timelines will always be clearly stated on the product page.

A flat shipping fee is applied at checkout to cover delivery and handling costs within Saudi Arabia (KSA).

Due to the nature of our products and limited-run inventory, we do not accept returns or exchanges based on preference.

Every child engages differently with activities, and we cannot guarantee enjoyment of every individual activity. 

If your SproutBox arrives with:

• A damaged item

• A missing component

• An incorrect item

Please contact us within 48 hours of delivery, including your order number and photos of the issue. We’ll arrange a replacement at no cost.

SproutBox products are intended for personal, home use.

If you’d like to use SproutBox activities for:

• Schools or nurseries

• Events or parties

• Commercial or group settings

please contact us to discuss licensing or bulk orders.

Yes. We work with schools, cafés, hotels, brands, and events to create custom or bulk SproutBox kits.

Please email us at hellosproutbox@gmail.com with your requirements.